Our mission statement
At Winchcombe Day Centre, we aim to provide a warm, safe and caring environment for our members. Here they can enjoy social interaction with others, rekindle old friendship and make new ones, benefit from mental stimulation and appropriate physical activity. At the same time, their relatives and/or carers, receive respite from their roles knowing that our members are safe and being well cared-for. We also aim to meet any specific cultural or social needs while members are in our care.
Our Service Plan
We are a registered charitable and non profit-making organisation and undertake a number of fund raising events ourselves throughout the year with all proceeds put back into the Centre. We aim to provide quality care for as many members as our Centre facilities allow, and who meet our minimal mobility criteria.
We recognise our members’ rights to self-determination and the responsibilities and consequences of unacceptable behaviour. This is covered in our policies and procedures contained in our Introductory Information Pack that is provided to all potential members.
A typical day at the centre
A nutritional, two course, hot lunch and pudding is provided at lunch time and refreshments, including tea, coffee, biscuits and soft drinks are provided in the morning and the afternoon.
Our minibus means we can offer free transport places to nine members who live in the Winchcombe and Bishops Cleeve areas, and free car transport can be offered to those in Winchcombe (if available).
New members joining the centre pay a fee of £35 per day to include the hot lunch and all refreshments and facilities.
A list of our policies and procedures are available to all potential new members and/or their families. This covers areas such as Health and Safety, Equality, Codes of Conduct and Behaviour.
The Centre has been designed to be accessible, safe, pleasant and conducive to promoting independence and autonomy for all users.
A welcome pack is given to all members, their families and/or carers, to help ensure you have sufficient information before you make a decision to join the Centre.
We also offer any potential member a taster day (just pay for lunch) to experience our facilities and service. Would-be members are then encouraged to attend the Centre on a six-week trial period.
Safety and risk
Winchcombe Day Care Foundation, the body that oversees the running of the Centre, recognises that members’ have a right to take their own risks in order to extend their opportunities. We will ensure our members can choose and assess the risks they want to take and are supported to understand the full implications of their choices, in line with the Mental Capacity Act.
Our hot lunches are provided by Apetito. They are delivered to the Centre prior to lunch time and are specifically produced to meet nutritional standards. We also cater for any special dietary, cultural, or religious requirements.
Feedback on our service
A questionnaire is sent to members and their carers annually to monitor and measure their experience of the Centre. Verbal reviews are also carried out throughout the year and actions is taken if required/appropriate.
WDCC undertakes to ensure that our transport arrangements meet the needs and requirements of our members, The Centre offers free transport within the Winchcombe and Bishops Cleeve areas, both via its own mini bus and through the generosity of our volunteer drivers. Due to increased demand we are unable to guarantee transport to all members. We provide details of alternative transport that can be used until free transport becomes available.